OUR PREMIUM TWO MAN DELIVERY SERVICE IS FREE FOR A LIMITED TIME ONLY!
Our deliveries are normally completed between 7-10 days. Unless otherwise stated in the product details all our products will be delivered by a two man delivery team who will place the goods in the desired room, unwrap, assemble if required and inspect the furniture. All packing materials will be taken away and disposed of. Please note in some cases we are able deliver with a two man team to areas outside of mainland UK, for example Ireland, Northern Ireand, Isle of Man, Isle of Wight, the Channel Islands and the Scottish Islands for an extra charge.
Following receipt of order our in house direct home delivery team will contact you via phone to book in your delivery date. The delivery team can also call you on the day of the delivery to give an estimation of delivery time on request. Please note we do not remove old furniture.
Before the delivery team arrive, we ask that you ensure there is adequate access and space for the furniture to be delivered. If for any reason our drivers feel unsafe during a delivery, are threatened or believe the access for delivery to be hazardous they have the right to refuse delivery and the goods will be returned back to our warehouse.
Once completed you will then be asked to carefully inspect the items and sign for the furniture. If there is any fault or you are not satisfied with the furniture you should inform the delivery team before signing. Please note, items purchased from the ‘returns’ category of the website are sold as seen and returns are not accepted on these items.
If for any reason there is a genuine manufacturing fault with the goods which is noted on delivery then we will replace or service the goods at no extra cost. All our products have a one year manufacturing warranty. If a genuine manufacturing fault occurs within this period we will service at no extra cost. Please note, items purchased from the ‘returns’ category of the website are sold as seen and returns and warranties are not valid on these products.